SEO Services Refund Policy

At ROI Bundle ("we," "our," or "us"), we take pride in delivering high-quality SEO and other digital marketing services to our clients. We want you to be completely satisfied with your experience. This Refund Policy outlines our approach to refunds for the services we offer.

Refund Eligibility

We offer refunds under the following circumstances:

  • Unsatisfactory Results: If, after a reasonable timeframe, you are unsatisfied with the results of our SEO services, you may be eligible for a refund. We may require documentation to substantiate your dissatisfaction.
  • Failure to Deliver Services: If we fail to provide the agreed-upon SEO services, and it is not rectified within a reasonable period, you may be eligible for a refund.
Refund Request Process

To request a refund, please follow these steps:

  • Contact Us: Reach out to our customer support team to initiate the refund process.
  • Provide Details: Clearly explain the reason for your request and provide any necessary documentation to support your claim.
  • Review Process: Our team will review your request and the provided information to determine eligibility for a refund.
Timeframe for Refund Requests

You must submit a refund request within 7 days of the completion of the services in question.

Refund Amount

The amount of the refund may vary based on the specific circumstances. We may offer a full or partial refund, minus any applicable administrative fees, as determined by our review.

Refund Method

Refunds will typically be processed using the same method as your original payment. However, we may use an alternative method when necessary.

Exceptions

Refunds will not be provided under the following circumstances:

  • Breach of Contract: If you or your organisation breaches the terms of our service agreement.
  • Cancellation: If you cancel the services without any prior notice, you may not be eligible for a refund, and any fees for services already rendered will not be refunded.
  • We need at-least a 30 days notice before you submit the cancellation request.
Communication and Dispute Resolution

We are committed to providing excellent customer service and resolving issues promptly. If you are dissatisfied with our refund decision, please reach out to info@roibundle.co.uk to escalate your concern.

Changes to This Refund Policy

We reserve the right to update this Refund Policy to reflect changes in our business practices or legal requirements. Any updates will be posted on our website.

Legal Compliance

This Refund Policy complies with applicable laws and regulations in our jurisdiction.

Contact Us

If you have any questions or concerns regarding this Refund Policy or the processing of your refund, please contact us at: